222bs Privacy Policy

222bs (referred to herein as "we", "our", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, disclose, and protect information about you when you use our website https://222bs.cam and related services ("Services").

By using our Services, you agree to the terms described in this Policy. If you disagree with any part of this Policy, please stop using our Services and contact us at [email protected] with any questions.

This Policy should be read together with our Terms and Conditions. Both documents together form the legal basis of our relationship with our users.

2.1 Personal Identity Information

The information we collect from you at the time of account registration includes:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may use our Services)
• Email address
• Mobile number (for bKash / Nagad / Rocket / Upay payment verification)
• National ID number or passport number (where applicable for KYC verification)
• Residential address

2.2 Financial and Transaction Information

The financial information we process to complete deposits and withdrawals:

• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Transaction amounts and timestamps
• Transaction history and reference numbers
• Withdrawal requests and processing records

Full bank card numbers or mobile banking PINs are not stored on our servers.

2.3 Gaming Activity Information

To improve your gaming experience on the platform and ensure responsible gaming, we keep the following information:

• List of games played and session duration
• Bet amounts and win/loss history
• Bonus usage history (such as welcome bonus and cashback)
• VIP points and tier change history

2.4 Technical and Device Information

Information automatically collected when you access our Services:

• IP address and geographic location of the connection
• Browser type, version, and operating system
• Device type (mobile, tablet, or desktop)
• Traffic source and navigation patterns on the website
• Information collected through cookies and similar technologies
• Login time, session duration, and logout time

3.1 Service Operations and Improvement

We use the information we collect for the following purposes:

• Creating and managing accounts and verifying your identity
• Processing deposit and withdrawal transactions (minimum deposit ৳200, minimum withdrawal ৳800)
• Distributing bonuses and promotions and tracking wagering requirements
• Providing VIP program benefits and calculating cashback
• Providing 24/7 customer support in Bengali
• Identifying and resolving technical issues on the platform

3.2 Security and Fraud Prevention

We use your information to protect the interests of all our users:

• To detect and prevent unauthorised access and fraudulent activity
• To comply with anti-money laundering (AML) obligations
• To detect multiple accounts or bonus abuse
• To monitor and respond to cybersecurity threats

3.3 Responsible Gaming

To protect players, under our Responsible Gaming policy we analyse gaming activity data to identify potentially problematic gaming behaviour and ensure timely intervention where needed.

3.4 Communication and Marketing

Based on your consent and in accordance with applicable law, we may contact you to:

• Send important account-related notifications (via email)
• Inform you about new promotions, tournaments, and special offers
• Notify you of changes to this Privacy Policy or the Terms and Conditions

You may opt out of marketing communications at any time by emailing [email protected].

We process your personal information on the following legal bases:

• Contract performance: Processing information necessary to fulfil our service agreement with you, such as managing your account and completing transactions.
• Legal obligation: Processing information necessary to comply with applicable laws and regulations, such as anti-money laundering and age verification.
• Legitimate interests: Processing information necessary to protect the legitimate interests of us and our users, such as fraud prevention and ensuring security.
• Consent: Processing information based on your explicit consent for optional purposes such as marketing communications.

5.1 Sharing Information with Third Parties

222bs does not sell, rent, or commercially provide your personal information. However, to operate our Services we may share information in a limited way with the following trusted third parties:

• Payment processors (bKash, Nagad, Rocket, Upay) — solely for transaction verification
• Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe) — for delivering game services
• Identity verification services — for fulfilling KYC obligations
• Technology infrastructure providers — for website operations

Each third party is bound to use the information shared with them solely for the designated purpose and they adhere to our privacy standards.

5.2 Legal Disclosure

In the following circumstances we may disclose information to law enforcement agencies or appropriate authorities:

• To comply with a court order or legal obligation
• To assist in investigations into money laundering, fraud, or other crimes
• To protect the rights and safety of 222bs or our users

6.1 What Cookies Are and Why We Use Them

Cookies are small text files stored on your device that help our website recognise your browser. We use the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security. Disabling these cookies will make it impossible to use the Services.
• Functionality cookies: To remember your preferences (such as language and theme).
• Analytics cookies: To analyse website usage and improve our Services.
• Security cookies: To prevent fraud and unauthorised access.

You can control cookies by changing your browser settings, though this may limit some service features.

We retain your personal information only for as long as necessary. In determining retention periods, we consider the following:

• Active accounts: All applicable information is retained for as long as the account remains active.
• Closed or inactive accounts: Financial and identity-related information is retained for a defined period after account closure in accordance with legal obligations.
• Transaction records: Records of financial transactions may be retained for an extended period in accordance with legal requirements.
• Marketing data: Deleted promptly upon receipt of an opt-out request.

Once the required period has ended, we delete or anonymise your information using secure methods.

222bs applies industry-standard technical and organisational measures to protect your personal information. Our security framework includes:

• SSL encryption: All data transmitted between your browser and our servers is protected by SSL/TLS encryption.
• Encryption of stored data: Sensitive personal information is stored in encrypted form in our database.
• Access controls: Only authorised staff may view your information, and only for designated tasks.
• Regular security assessments: Our systems undergo regular security testing.
• Two-factor authentication: An option to provide an additional layer of protection for your account.

While we are committed to ensuring the highest level of security, no one can guarantee complete security of data transmission over the internet. If you suspect a security issue, contact [email protected] immediately.

222bs strictly provides services only for individuals aged 21 or above. We do not knowingly collect any personal information from those under the age of 21.

Age is verified during account registration, and we confirm this based on the verification information provided. If we find that a person under 21 has registered, we will immediately close that account and delete the associated information.

If you believe a minor is using our services, please notify us immediately at [email protected].

We may update this privacy policy from time to time. When changes occur, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to the registered email address for significant changes.
• Continued use of the service after an update will be considered as acceptance of the new policy.

It is recommended that you visit this page regularly to stay informed about updates.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us through the following:

We will try to respond to your request as quickly as possible and within a maximum of 30 business days of receipt. If you believe we have failed to meet any of our data protection obligations, you have the right to lodge a complaint with the relevant authority.